Turn Mobile Performance Into A Core Advantage

See how a tier-1 mobile operator increased average network throughput by 5X – enabling it to defer expensive infrastructure upgrades and reduce subscriber support costs by 20%.

Challenge, solution and results

Challenge

  • A major mobile network operator faced inconsistent performance across high-speed mobile and edge environments, especially at its busiest cell sites.
  • Jitter and packet loss from RF interference, fading, handoffs and other last-mile wireless issues caused CUBIC congestion control—widely used in mobile networks—to throttle throughput despite available capacity.
  • Last-mile wireless jitter and loss degraded the entire end-to-end path, reducing backhaul and core-network throughput and leaving their capacity underutilized.
  • Unreliable performance increased subscriber support costs and kept mobile devices in high-power RAN-connected states longer, reducing battery life. Both issues were significant factors in reducing subscriber satisfaction and increasing churn.

Solution

  • The operator deployed WarpEngine™ at its busiest cell tower base stations, with no changes to subscriber devices, backhaul, or other infrastructure.
  • WarpEngine's single-ended transport layer technology maintained throughput despite jitter and non-congestion packet loss – unlocking more performance from existing infrastructure while reducing high-power RAN connection time.
  • Performance also improved for other network endpoints connected to WarpEngine-enabled sites.
  • The same deployment positioned the selected cell sites to support new revenue-generating services beyond connectivity.

Results

  • WarpEngine increased average throughput by 5X, improving subscriber experience and reducing support costs by 20%.
  • More throughput from existing wireless last-mile as well as backhaul network infrastructure helped defer expensive capacity upgrades.
  • Shorter sessions resulting from increased throughput reduced high-power RAN-connected time, extending device battery life up to 30%.
  • The operator can also now leverage its WarpEngine-enabled cell sites as a source of new revenue, by turning them into a platform for edge AI and other premium low-latency services.